Terms And Conditions

Terms of Service

Welcome to Shop 10. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before using our platform.

1. About Shop 10

Shop 10 is an eCommerce platform offering products priced at RM10 or below. Our goal is to provide affordable, quality products with a simple and transparent shopping experience.

2. Acceptance of Terms

By visiting, browsing, or making a purchase on Shop 10, you confirm that:

1. You are at least 18 years old, or
2. You are using the site under the supervision of a parent or legal guardian

If you do not agree to these terms, please do not use our website.

3. Account Registration

1. You may be required to create an account to access certain features.
2. You are responsible for maintaining the confidentiality of your account details.
3. Shop 10 is not responsible for unauthorized access resulting from your failure to secure your login information.

4. Product Information & Pricing

1. All products listed on Shop 10 are priced at RM10 or below, unless stated otherwise.
2. We strive to ensure accurate product descriptions, images, and pricing.
3. Minor variations in color or packaging may occur due to supplier or display differences.
4. Shop 10 reserves the right to correct any errors, inaccuracies, or omissions at any time.

5. Orders & Payments

1. Orders are confirmed only after successful payment.
2. We reserve the right to cancel or refuse any order due to stock unavailability, payment issues, or suspected fraudulent activity.
3. Accepted payment methods will be displayed at checkout.

6. Shipping & Delivery

1. Delivery times are estimates and may vary due to courier service, location, or external factors.
2. Shop 10 is not responsible for delays caused by logistics partners, weather conditions, or force majeure events.
3. Shipping fees (if applicable) will be clearly displayed before checkout.

7. Returns & Refunds

1. Returns or refunds are subject to our Refund Policy.
2. Items must be unused, in original condition, and returned within the stated return period.
3. Certain items (e.g., hygiene or clearance items) may not be eligible for return.

8. User Conduct

You agree not to:

1. Use the website for unlawful or fraudulent purposes
2. Submit false or misleading information
3. Attempt to disrupt or compromise website security
4. Copy, misuse, or exploit any content without permission

Shop 10 reserves the right to suspend or terminate accounts that violate these rules.

9. Intellectual Property

All content on Shop 10 - including logos, text, images, graphics, and website design is the property of Shop 10 and protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.

10. Limitation of Liability

To the fullest extent permitted by law:

1. Shop 10 shall not be liable for indirect, incidental, or consequential damages
2. Our liability, if any, shall not exceed the amount paid for the product purchased

11. Indemnification

You agree to indemnify and hold harmless Shop 10 from any claims, damages, or expenses arising from your use of the website or violation of these Terms.

12. Changes to Terms

Shop 10 reserves the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website. Continued use of the site constitutes acceptance of the updated terms.

13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of Malaysia.